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Outsourced IT Management

IT Strategy
We work closely with your Leadership Team and delve into your organizational mission and culture in order to create and align a customized IT strategy that helps achieve and support your overall business objectives and goals.

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IT Management
We ensure that adequate resources are available to manage key initiatives such as Capital and Operating Budgets, Management of Hardware Software and Data Services, Security and Redundancy, Disaster Recovery, and the Identification and Implementation of Strategic Goals.
IT Planning
We provide skilled and ongoing review, analysis and evaluation of a spectrum of global technology solutions such as cloud services or M2M. We identify new technologies and assess international trends for their applicability in addressing your organization’s needs.
IT Implementation
We get IT done. We identify, acquire and assign the resources. We plan the project, implement it, and provide a full review on completion.
IT Operations
We actively monitor your organization’s core IT infrastructure, including its servers, network, wireless technology, and voice and video. We observe the usage of data/file/physical space and proactively maintain parameters to avoid potential issues of core service outages. We also supervise Line of Business core applications and databases.
IT Support
We provide exceptional capabilities to configure, set up, monitor and maintain end-user systems and applications — ranging from PCs and laptops to tablets and smart phones. We bring the support you need to reach your business objectives.


IT Management Consulting

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Information and Communications Technology Management Consulting
We offer high-level management consulting services:

  • Unbiased evaluation of existing corporate or organizational IT and communications environments
  • Assessment of management, technology and security systems
  • Determinations of strengths and vulnerabilities
  • Recommendations for improvement


Managed Data Services

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Hosted Services
Ranging from web to line-of-business servers, ICT provides custom hosted systems for local and international clients. Primary hosting is provided in a 100,000 sq. ft. data center, fully secured and with multiple redundant power, cooling and connectivity services.
Remote Desktop Services
A managed virtual desktop infrastructure for clients to access.
Backup and Redundancy
The data center provides full data backup and offsite systems redundancy facilities.
Disaster Recovery
With hardware and networking infrastructure immediately available, a disaster at client sites is mitigated by having systems up and running in the data center or on hardware and networking equipment delivered to the client site within moments of an incident.